Sales promotions and incentive programs are living entities. Keeping them healthy is an ongoing process that requires regular maintenance and attention to detail. That's why all of our incentive platforms include as much or as little program administration as necessary to support your needs. Best of all, everything happens in-house for maximum speed and efficiency.
This is where rebates and premiums are channeled to the appropriate individuals in a timely, efficient manner. A great fulfillment department means participants in your program receive their rewards faster, enhancing customer satisfaction and the positive reinforcement effect.
Sales and/or purchase verification ensures only those who qualify under the exact terms of your program receive rewards. It's an often overlooked component, but it offers protection from individuals who might try to take unfair advantage of the program, saving you money in the process.
There are countless laws and regulations in the U.S. and abroad that apply to promotions like the ones discussed here. Complicating things further, different states usually have different rules about how such promotions must be conducted. At ST&Pincentives, we do the legal legwork for you, limiting your liability and helping to avoid potential issues down the road.
When participants require assistance with any aspect of your program, ST&Pincentives has a dedicated customer service department trained to handle such inquiries.
Any program that includes a website will need periodic updates, both in terms of technical maintenance to keep the site running and new content.
Should the mechanics of your program call for the use of P.O. boxes, we will set them up and manage them for you.